Privacy & Cookie Statement

This notice applies to SG Wealth Management Ltd and SG Corporate Services, which is a trading style of SG Wealth Management Ltd. This privacy notice explains how we use any personal information we collect about you.

What information do we collect about you?

We collect information about you when you engage us for financial planning/financial advice/investment management services.  This information will relate to your personal and financial circumstances.  It may also include special categories of personal data such as data about your health if this is necessary for the provision of our services.

We may also collect information when you voluntarily complete client surveys or provide feedback to us.

Information relating to usage of our website is collected using cookies.  These are text files placed on your computer to collect standard internet log information and visitor behaviour information.

Information about connected individuals

We may need to gather personal information about your close family members and dependants in order to provide our service to you effectively.  In such cases it will be your responsibility to ensure that you have the consent of the people concerned to pass their information on to us.  We will provide a copy of this privacy notice for them or, where appropriate, ask you to pass the privacy information to them.

Why do we need to collect and use your personal data?

The primary legal basis that we intend to use for the processing of your data is for the fulfilment of our contract with you.  The information that we collect about you is essential for us to be able to carry out the services that you require from us effectively.  Without collecting your personal data we would also be unable to fulfil our legal and regulatory obligations.

Where special category data is required we will obtain your explicit consent in order to collect and process this information.

How will we use the information about you?

We will use the information we collect about you in order to provide you with the services for which you engage us.

Who might we share your information with?

If you agree, we may email you about other products or services that we think may be of interest to you.

We will not share your information for marketing purposes with other companies.

In order to deliver our services to you effectively we may send your details to third parties such as those that we engage for professional compliance, accountancy or legal services as well as product and platform providers that we use to arrange financial products for you.

Where third parties are involved in processing your data we will have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidence in processing your data and that they will only act in accordance with our written instructions.

Where it is necessary for your personal data to be forwarded to a third party we will use appropriate security measures to protect your personal data in transit.  If we send an email with your personal data we will password protect the email.

If you register to use our Personal Finance Portal, your information will be processed through our back office system, Intelliflo Limited, and part of this is the open banking service they provide our clients.  The Personal Finance Portal open banking service is an online account information service, which provides consolidated information on payment accounts held by yourself with payment service providers (such as banks).  Intelliflo Limited and its service providers will be in receipt of your personal information.  None of this data will be transferred outside of the EU and the open banking service does not utilise personal data to make automated decisions.

To fulfil our obligations in respect of prevention of money-laundering and other financial crime we may send your details to third party agencies for identity verification purposes.

How long do we keep hold of your information?

During the course of our relationship with you we’ll retain personal data which is necessary to provide services to you. We’ll take all reasonable steps to keep your personal data up to date throughout our relationship.

We’re also subject to regulatory requirements to retain your data for specified minimum periods. These are, generally:

  • Five years for investment business
  • Three years for mortgage business
  • Indefinitely for pension transfers and opt-out business
  • Three years for insurance business

These are minimum periods, during which we have a legal obligation to retain your records.

We reserve the right to retain data for longer where we believe it's in our legitimate interests to do so. In any case, we’ll not keep your personal data for longer than 6 years after our relationship with you has ended.

You have the right to request deletion of your personal data.  We will comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above.

How can I access the information you hold about me?

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information please email or write to us using the contact details noted below.

When your personal data is processed by automated means you have the right to ask us to move your personal data to another organisation for their use.

We have an obligation to ensure that your personal information is accurate and up to date.  Please ask us to correct or remove any information that you think is incorrect.

Marketing

We would like to send you information about our products and services which may be of interest to you.  If you have agreed to receive marketing information, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.  If you no longer wish to be contacted for marketing purposes, please contact us by email or post, see details below.

Cookies

We use cookies to track visitor use of the website and to compile statistical reports on website activity.

For further information visit http://www.allaboutcookies.org

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser.  However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites.  This privacy policy only applies to our website so when you link to other websites you should read their own privacy policies.

Regulatory Information

SG Wealth Management Ltd.

Registered office: 53-57 St Martin’s Lane, Norwich, NR3 3SA.

Company No. 04164888. Registered in England and Wales.

Registered for VAT No. 204 7439 21.

SG Wealth Management is a trading style of SG Wealth Management Ltd authorised and regulated by the Financial Conduct Authority no. 196001 – SG Corporate Services is a trading style of SG Wealth Management Ltd.

The Pensions Regulator is the statutory regulator for workplace pensions. The Financial Conduct Authority do not regulate some aspects of Employee Benefits.

The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk

In the heavily regulated Financial Services industry, it is crucial that we are compliant with the guidelines and rules governing us.  At SG Wealth Management, we pride ourselves on full disclosure and transparency of our compliance and regulatory status.

What can you do if you are unhappy with how your personal data is processed?

You also have a right to lodge a complaint with the supervisory authority for data protection.  In the UK this is:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

0303 123 1113 (local rate)

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on our web site.  This privacy policy was last updated on 15 May 2023.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you

By email at compliance@sgwealthmanagement.co.uk

Or write to us at Data Protection, SG Wealth Management Ltd, 53-57 St Martin’s Lane, Norwich, NR3 3SA.